Discovered this firearms and gunsmith shop shortly after the New Year, 2020. Made an initial small purchase which required ordering in the product, a holster rig, to get a feel for their customer service. Was pleased with the process including their call to inform me of the arrival of the product. Purchased some bulk ammunition for the range a month later. A pleasant shop, polite staff. Later in the year, shortly after the initial nationwide unrest quieted down a bit, I came in to check their inventory of tactical carbines. Selected a rifle from consignment and took delivery after a couple days for the background check. My experience with the shop and staff has been satisfactory all the way through. They have been polite and fair in their dealings with me during these uncertain times. Very pleased to find this shop much closer to home than the one I had been patronizing for many years prior to discovering Hammerdown Firearms.